Privacy Policy

ACasino's Privacy Policy – Your Data, Your Control

Here you'll find a clear, straightforward explanation of what information we collect when you use ACasino, how it's used, where it's stored, and how it's kept secure — no complex legal language, just plain and simple.

Last Updated: January 1, 2026 Applicable to: acasino.ws Bengali Version
Our Commitment
Your Information Never sold
SSL Encrypted All Data Secured
With Third Parties Shared Only When Necessary
Your Information Right to Access & Erasure Yes
From Marketing Emails Opt-Out Anytime
256-bit SSL
Bank-Grade Encryption
Secure Servers
24/7 Security Monitoring
No Data Sales
Not to any advertisers
GDPR-Inspired
Following International Standards

Six Core Pillars of Privacy Protection

A quick overview of how ACasino handles your personal data

Collection

What Information We Collect

ACasino only collects information that is genuinely necessary to provide our services – including your name, contact details, identity verification, and transaction history.

Security

How Your Data Is Protected

ACasino keeps your data secure through 256-bit SSL encryption, firewall protection, and regular security audits.

Sharing

Sharing with Third Parties

Your data is only shared in limited cases — for payment processing and legal compliance. Never for advertising.

Cookies

Cookie & Tracking Policy

ACasino only uses essential and functional cookies. Advertising or tracking cookies are not used.

Rights

Your Rights Over Your Data

You have the right to access, correct, restrict, and request deletion of your personal data.

Retention

Data Retention Period

Data for active accounts is retained for as long as the account is in use. After account closure, it may be kept for up to 5 years as required by law.

1 What Data We Collect

When you create an account or use our services at ACasino, certain information naturally comes to us. This information is collected in three main ways – directly from you, automatically by our systems, and occasionally through third parties.

1.1 Information You Provide Directly

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Residential Address
  • National ID or passport number (during KYC verification)
  • Mobile banking account number (for payments)

1.2 Automatically Collected Information

Device Information
IP Address
Duration of Use
Secure Storage

We also log your browser type, operating system, time spent on the site, and pages visited. This information is not personally identifiable and is used solely to improve site performance.

ACasino never stores your password, full bank account number, or complete credit card details.

2 How Your Information Is Used

ACasino uses your information for specific purposes. See the list below for details on what data is used and why:

Data Type Purpose of Use Used for Marketing?
Name & Contact Details Account Management & Support With Consent
Identity Information KYC verification, fraud prevention No
Transaction History Payment processing, legal documentation No
Usage Logs Security, site improvement No
Betting History Responsible Gaming Monitoring No

ACasino always obtains your consent before sending marketing emails or SMS. You may withdraw this consent at any time.

3 Who We Share Your Data With

ACasino has a clear stance — your data is never sold or shared with unnecessary third parties. It may only be shared in limited circumstances, as outlined below:

3.1 Payment Processors

Payment services such as bKash, Nagad, Rocket, and banks only receive the information necessary to complete a transaction. They may not use this data for any other purpose.

3.2 Legal Obligations

ACasino may be legally required to disclose information in response to a court order, government directive, or law enforcement investigation. In such cases, only the minimum necessary information will be provided.

3.3 Technology Service Providers

A limited number of trusted technology partners process data for server hosting, cybersecurity, and analytics services. These partners are contractually bound to comply with ACasino's privacy policy.

Guarantee: ACasino never sells or transfers your data to advertisers, data brokers, or any third party for commercial purposes.

4 Cookies & Tracking Technologies

Cookies are small data files stored in your browser. ACasino uses three types of cookies:

Essential Cookies
Used for login sessions, security, and core site functionality. These cannot be disabled.
Analytics Cookies
To understand which pages are visited most. Generates statistics without identifying any individual.
Preference Cookies
To remember your language preference, theme settings, and similar choices. Entirely optional.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

5 Data Security Measures

ACasino follows the highest industry standards for data protection. Our layers of security are outlined below:

  • SSL/TLS Encryption: All communication between you and the site is secured with 256-bit encryption. The padlock icon in your browser's address bar confirms you have a secure connection.
  • Two-Factor Authentication (2FA): The option to keep OTP verification enabled for added security at login.
  • Firewall & Intrusion Detection: Unauthorized access attempts are detected and blocked in real time.
  • Regular Security Audits: Third-party security experts regularly audit ACasino's systems.
  • Staff Training: Staff members who have access to user data receive regular privacy training.
No system on the internet is 100% impenetrable. We encourage you to do your part – use a strong password and never share it with anyone.

6 Your Rights Over Your Data

ACasino believes your data belongs to you. As such, you have the following rights:

Right to Access
Submit a request to view the information we hold about you.
Right to Rectification
You may request a correction to any inaccurate or outdated information.
Right to Erasure
Request deletion of your data after your account is closed.
Right to Restrict Processing
Request that the use of your data be temporarily paused for specific purposes.
Right to Portability
The right to receive a copy of your personal data.
Right to Object
The right to object to marketing or profiling.

To exercise any of these rights, email us at support@acasino.ws. We typically respond within 30 days.

7 How Long Your Data Is Retained

ACasino does not retain data longer than necessary. Retention periods vary depending on the type of information:

  • Active Account Data: For as long as your account remains active.
  • Transaction Records: Up to 5 years following account closure, as required by law.
  • KYC Documents: Up to 7 years, in accordance with regulatory requirements.
  • Customer Support Contact: For up to 3 years after a dispute is resolved.
  • Marketing Preferences: Immediately upon withdrawal of consent.

Once the retention period expires, data is permanently deleted or anonymized.

8 Minor Protection

ACasino is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If we become aware that a minor has registered an account with ACasino, that account will be immediately closed and all associated data will be deleted.

If you suspect that a minor is using ACasino, please contact us immediately at support@acasino.ws.

9 Privacy Policy Updates

ACasino may update this Privacy Policy from time to time. For significant changes:

  • A notification will be sent to your registered email.
  • A pop-up notification will appear when you log in to the site.
  • You will be notified at least 14 days before any changes take effect.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

10 Contact Us

For any privacy-related questions, complaints, or rights requests, please reach out to us:

Privacy Email
support@acasino.ws
Live Chat Support
Active 24/7

We typically respond within 72 hours. Complex cases may take up to 30 days.

❓ Frequently Asked Questions

Common Questions About the App & Bonuses

ACasino has a dedicated mobile app available for both Android and iOS. Android users can download the APK file directly from the ACasino mobile site. Before downloading, make sure to enable "Install from unknown sources" in your phone's settings. iPhone users can open acasino.ws in Safari and tap "Add to Home Screen" for an app-like experience. Even without the app, the site is fully mobile-optimized on any smartphone browser, so you won't miss out either way.

Wagering requirements (or "playthrough") refer to how many times you must wager the bonus amount before you can withdraw it. For example: if you deposit ৳100 and receive a 100% bonus of ৳100, and the WR is 10x, you'll need to place a total of ৳100 × 10 = ৳1,000 in bets. Note that only the bonus portion counts toward the requirement — your own deposit does not. At ACasino, bets must be placed at minimum odds of 1.50 to count toward the WR. Any bets placed at lower odds will not be included. The WR must be completed before the bonus expires, otherwise any remaining bonus balance will be forfeited.
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